You have the right to withdraw from the contract concluded with the seller, without any penalty and without specifying the reason, within ten working days, starting from the day of receipt of the product.
You can ask for a change with another size or another item. (the choice cannot be changed later)
Payment with Paypal
PayPal is the fast, reliable and innovative method for making online purchases.
If you already have a PayPal account you just need to enter your email address and password. Plus, you don’t share your financial data.
When you buy with PayPal, you benefit from high protection standards for your online shopping and also every time you buy an item, you receive a confirmation email to keep track of the transaction you have performed.
Rechargeable card holders are advised to have a few euros more than the amount to be paid in order to avoid insufficient funds because Paypal, at its discretion, may temporarily hold 1 USD (0.76 / 0, 78 Euros) at each purchase attempt to verify the validity of the card. The amount will be immediately returned so it will not appear on your bank statement.
You can pay even if you don’t have a PayPal account simply by entering your credit card details; we will receive the payment instantly allowing us to ship your purchases already in the day.
If after making the payment you decide to cancel the order and request a refund, € 1.00 will be retained for the management costs from the amount paid.
The shipment of your package
Packages are generally sent within 2 days of receipt of payment for the products of the Collections, while for personalized products it will take 4 working days from receipt of payment. They will be shipped with tracking and delivery without signature. Whichever type of shipment you choose, we will provide you with a link to track your parcel online.
Shipping costs include handling and packaging costs and postage. The management costs are fixed, while the transport costs vary according to the total weight of the shipment. We recommend that you group your items in one order. We cannot group two distinct orders placed separately, therefore shipping costs will be charged for each of them.
The boxes are suitably large and your items are well protected.